Policy - Privacy | Nyteshift.com

NYTE may use customer personal data, talents for the following listed purposes:

1. Offering services and features

Personal data will be used to provide, maintain, and improve the NYTE website and services. This includes using personal data to:
Interact to provide services to clients, service talents across various areas of NYTE's business;
Create, administer and update customer accounts, talents;
Process, administer or verify service eligibility, offers, rewards, and registration with NYTE;
Conduct due diligence checks and risk analysis assessments;
Identity verification (when necessary);
Confirm booking and make payments;
Perform internal activities necessary to provide the service, including fixing operational errors on the website and providing the best solution

2. Safety and security

NYTE uses customer personal data, talents to ensure the safety and security of NYTE services. This includes:
Screening for talents and clients before allowing parties to use NYTE services;
Verify client's identity, talents;
Use device, location, profile, usage and other personal data to prevent, detect and combat fraudulent or unsafe practices;
Monitor compliance with NYTE terms and policies.

3. Customer Support

NYTE uses personal data to resolve customer support issues:
Investigate and point out issues of concern;
Monitor and improve feedback from NYTE customer support;
Respond to questions, comments and feedback;
Inform customers of the steps taken to resolve customer support issues

4. Research and development and security

NYTE may use the personal data NYTE collects for product testing, research, analysis and development. This enables NYTE to understand and analyze customer needs and preferences, protect customers' personal data, and improve and enhance the safety and security of NYTE's services.

5. Legal purposes

NYTE may use personal data that NYTE collects for legal purposes, such as to investigate and resolve complaints or disputes, detect/prevent/predict crimes as required by law applicable law. NYTE may use customer personal data, talents when NYTE is requested, recommended by NYTE legal counsel or any other statutory, regulatory, written, government or regulatory agency. local or foreign authorities.

For example, NYTE may use personal data to:

Comply with court orders or other legal, Government or regulatory requirements;
Enforce NYTE terms and policies or other agreements;
Protect NYTE's rights or property in the event of a claim or dispute.

6. Marketing and Promotion

NYTE may use personal data to send messages related to products or services NYTE offers. Eg:
Send customers, talents special offers, which the client may find interesting or relevant to the client through NYTE's service offerings;
Send customers, talents announcements, newsletters, updates, emails, perks.
NYTE may communicate marketing through a variety of means, as appropriate, including messages, chat applications (Whatsapp, Zalo, Viber, Wechat, LINE, Telegram), calls and by email.
If a talent customer wishes to unsubscribe from receiving these marketing communications, please select the unsubscribe link in the relevant email or message. Additionally, talents customers can update their preferences on the NYTE website.

NYTE collects personal data in the ways listed below:

1. Customers, talents provide personal data to NYTE

Customers provide records or fill out registration forms (Name, contact information and other identifying information as necessary);
Provide information to assess talents' eligibility to provide NYTE services (Name, contact information, licensure);
Interact with NYTE on the web (representational image, any other public data);
Participate in contests or events organized by NYTE (photos, audio or video that talents submit to NYTE);
Verify identity through various means.

2. When NYTE services are used

Personal data that will be collected through the use of the service or through the use of the website:
Transaction information, payment methods;
Feedback, ratings and praise;
Information about how customers interact with NYTE through the website;
Device information, transmission data;
Personal data provided by the customer via email.

3. From other sources

NYTE may collect personal data, including but not limited to name, contact information and other identifying information, from other sources as necessary. These sources include:
From referral programs;
From NYTE's business partners;
From insurance and financial providers;
Publicly available data sources or government data sources;
Supplier or marketing partner.

NYTE may amend, update or modify the terms of this Personal Data Use Policy at any time. Such adjustments will be notified via the customer's registered email address, talents at least five business days prior to the effective date. The updated version will be posted on the NYTE website (https://www.nyteshift.com). Customers, talents are responsible for regularly checking the Personal Data Use Policy on the website. Continued use of NYTE's services in the face of amendments, updates or adjustments to the Personal Data Use Policy, whether reviewed or not, will be equivalent to the consent of the client, talents and agree to such amendments, updates or adjustments.

NYTE needs to share personal data with different parties for purposes. These parties include:

1. Customers and talents

If you are a customer, NYTE may share the customer's name, location, and time of booking for talents to fulfill the customer's service request;
If you are talents, NYTE may share talents' personal data with clients, including personal information, photos, professional certifications, average rating.

2. With third parties

NYTE shares personal data with companies, organizations and units that are affiliated with NYTE, in order to ensure the continuity when customers use NYTE's services. Eg:
Partners provide additional services when customers have needs (Audio equipment, lighting equipment, tools to support talents);
Advertising and marketing partners;
Research partners, including those conducting surveys or research projects in partnership with NYTE or on behalf of NYTE;
Education and training center partners;
Brand partners wishing to sponsor or promote products on NYTE's website.

3. Legal advice of NYTE and Government agencies

NYTE may share personal data with legal counsel, law enforcement officials, government agencies and other authorities. This may be done to fulfill a legal purpose or any of the following:
When this is necessary to respond to an emergency that threatens the life, health or safety of an entity;
When this is necessary in the public interest (For example, during a public health crisis, for the purposes of contact tracing and public protection).

NYTE will take appropriate organizational, technical and legal measures to protect customer personal data, talents. These measures may include preventing data loss, or preventing unauthorized use or access of data. NYTE limits access to personal data to employees on a need-to-know basis. Only authorized people are allowed to handle client's personal data, talents and client's information, talents will be kept confidential.
However, note that the transmission of information over the internet is not completely secure. Although NYTE will make every effort to protect customer personal data, talents, NYTE cannot guarantee the security of customer data, talents when transmitted through online means, and therefore NYTE does not accept responsibility for the risk of data transmission.

NYTE retains personal data for the period necessary to fulfill the purposes outlined in this Personal Data Use Policy, unless a longer retention period is required or permitted by law. When a customer's personal data and talents are no longer required for NYTE's services and purposes, NYTE will take steps to delete, destroy, anonymize or prevent access to use personal data for for any purpose other than to comply with this Personal Data Use Policy, or for safety, security, fraud detection and prevention purposes, in accordance with the requirements of applicable applicable law.

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